2024-03-07

Remote Desktop client login loop

I was experiencing issue with Remote Desktop app (with orange icon) for accessing AVD workspace. It was working in browser version, it was working on my iPad but I was unable to login from my private Windows PC.


I got into the workspace resources with my username and password in email format but RDP was not initiating and looping in login prompt:

the username and password used to connect to the remote resource didn't work

What I found was the source of problem: I had installed RDS client from Microsoft Store "Windows Store Remote Desktop app" but version from there is not working with AVD and Windows Server 2019. I had to get MSI installer and proceed with that. After that all worked smoothly.

Web client: https://client.wvd.microsoft.com/arm/webclient/

Windows client download: https://learn.microsoft.com/en-us/azure/virtual-desktop/users/connect-windows (get MSI package)  

Other platforms link: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-clients

Universal workspace URL: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery

That's all, I hope it helped :)

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